Affinity Store LLC values each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order with-in 7- 10 business days from the date that it is processed.
PAYMENT CONFIRMATION
- A confirmation email will be sent to you once the order is authorized and verified.
- Once the payment is verified, the order cannot be canceled or changed. However, we will do our best to support your request.
PROCESSING
- It normally takes 1-2 business days to process your order. Please note that holidays & weekends are not included.
- If items are prepared in 24 hours in your order ,then we can ship it with-in one day.
FREE Standard Shipping Within The United States On All Orders Over $75!
Severe weather may impact deliveries throughout the US. Please plan accordingly for weather related delays.
Delivery time depends on shipping method selected. You may select from Standard Delivery (2-15 business days), 2nd Day Air, or Overnight Next Day Delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. Please remember that delivery time does not include Saturdays, Sundays or Holidays. You will be notified by email regarding back ordered items and expected delays.
Standard Delivery
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in two (2) to fifteen (15) business days (Monday through Friday, not including holidays) for the United States. All orders are shipped within 1-2 business days. All orders placed after 11:00 a.m. EST will be processed the following business day, and ship within 48 hours. All orders placed on Friday after 11:00 a.m. EST will be processed on the following Monday.
Guaranteed 2nd Day Air & Guaranteed Next Day Air
All Guaranteed Second Day Air orders confirmed before 3:00 p.m. EST(Monday through Friday business days only) will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. Guaranteed Second Day Air & Next Day Air is only available for the United States. Orders are only processed Monday through Friday and do not include weekend deliveries.
Guaranteed Next Business Day in Florida
All Guaranteed Next Business Day in Florida orders confirmed before 3:00 p.m. EST (Monday through Friday business days only) will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval. We offer guaranteed delivery on certain fast delivery speeds and select products. If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with the order in question. Orders must be placed Monday through Friday by 3pm EST to ship out same day. Orders placed on the weekend and select holidays are processed on the next business day. If we are unable to process your order due to inaccurate or incomplete payment or shipping information, your order processing may be delayed an additional 2 to 5 business days.
Refused or Undeliverable Packages
Shipping fees are non-refundable. If you refuse any shipments from Affinity Store LLC you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
We reserve the right to cancel and void or refund payment for any order at any time.
In Store Pickup
You can select the In Store Pickup option during checkout.
Affinity Store LLC
In store pick ups will be available within 1-2 hours of your order if placed by 3:00pm EST.
When you pick up your item you will be asked to present identification which matches the identity on the online receipt.
Please call online customer support with any further questions.
DELIVERY
If you want to track your order, please click Track Order for information.
How do I return my purchase?
To return your item(s) just fill out the back of your invoice and mail your items back to us! We will process returns within 48 hours of receiving your items. You can choose to receive a refund or a store credit.
How long do I have to make a return?
Returns are accepted within 15 days from the shipped date.
Where do I get a return form?
A return form should be included in your package on the back of your invoice or you can download it.
What is the Affinity Store LLC return policy?
We want your shopping experience to be amazing! If an item doesn’t fit right or just is not your style. Check out our simple returns below.
FINAL SALES: Items marked as Clearance or Sale are final. Final Sale items cannot be returned.
For all the other items, to be eligible for a refund as described in our return policy, the merchandise must be returned unworn with tags and must be accompanied by a completed return form. Shipping and handling on returned merchandise is non refundable. Please note that all defective item(s) are subject to inspection.
Please note that refunds are only available for online purchases returned by mail.
Returns are accepted within 15 days from the shipped date.
Original shipping is non-refundable.
Refunds are processed within 10-14 business days of receiving your return. We’ll send you an email confirmation when your refund has been issued.
We reserve the right to cancel any order for any reason.
